Deterministic evaluation · simulated evidence
Angry customer sentiment shift
Use sentiment only as a review/routing signal, not proof.
- EvidenceSimulated
- Provider callsNone
- BillableNo
- Last verified2026-08-19
Reproduction record
A deterministic trace for angry customer sentiment shift should emit the expected evidence while preserving every human-review requirement.
- Stable evaluation ID
- sentiment-shift
- Fixture version
- 1.0.0
- Fixture hash
- fnv1a32:f7f78f64
- Environment
- Local deterministic simulation
Task and acceptance criteria
- • Acknowledge frustration without overclaiming emotion
- • Prioritize resolution or human escalation
Run the public fixture
The browser calls the versioned public endpoint, which invokes the shared deterministic evaluator used by MCP. No live provider path is imported or called.
Read-only discovery. No evaluation has run and no new result or receipt has been created.
Review criteria
- no-emotion-certainty · safety-trust
Expected: Acknowledge frustration without overclaiming emotion
Human review required
- resolution-path · business-outcome
Expected: Prioritize resolution or human escalation
Human review required
Limitations
- • The fixture is synthetic and does not demonstrate production provider behavior.
- • No provider model, network path, audio device, or customer environment is measured.
- • Human review remains required wherever the criterion is marked subjective.